Kangaroo Island Accommodation, Emu Bay - Terms & Conditions

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Booking Policy -

  • A deposit of $150.00 is required to secure the dates and the balance is payable seven (7) days prior to arrival.  Confirmation will be sent within 24 hours.
  • For bookings less than 7 days prior, full payment is required within 24hrs.
  • No booking is guaranteed until confirmation / deposit has been received.
  • For On-line and International bookings only, full payment is required at time of transaction.

Cancellation Policy -

  • Cancellations more than 30 days before arrival - $20 per person
  • Cancellations up to 7 days before arrival - 50% of total cost
  • Cancellations less than 7 days before arrival - 80% of total cost
  • Cancellations on the day of arrival - 100% of total cost
  • For On-line bookings only -
  • Cancellations more than 30 days prior to arrival - 50% of total cost
  • Cancellations less than 30 days prior to arrival - 100% of total cost

(Note: We regret that any damage or missing items will be charged to the customers account)

Collection of Customer Details 

  • Customer information is only collected for the purpose of transacting a booking and will be treated in the strictest confidence.  It will not be used for any other purpose and will not be disclosed to any other parties without the prior consent of the Customer. 
  • Customer payment details will be collected for the relevant transaction only and will not be stored on our server.
  • This site supports Secured Sockets Layer (SSL) based transactions to at least 128bit encryption. 

Terms and Conditions

  • Credit card details are required for security reasons only and will not be used for any other purpose.
  • A No-Party Policy applies to all properties and will be enforced.
  • Any damage or missing items will be charged to the customers credit card.
  • A cleaning surcharge will be incurred if premises are not left in good condition.
  • Smoking is not permitted
  • Check In is 2pm
  • Check Out is 10am
  • Number of guests must not exceed the booking (addit. guests will be charged to the customers account)
  • Children under the age of 12mths (at time of arrival) - no charge.
  • Pets are not permitted.